Our Php

Poole Housing Partnership is Excellent

Its Official

php logo excellent

The Government’s independent watchdog, the Audit Commission, have rated Poole Housing Partnership as “excellent” in their recent inspection of the organisation.

The inspection team gave the service an 'excellent', three stars rating. This is because customer satisfaction is high for services that are easy to access and increasingly tailored to the needs of individual tenants. The repairs and maintenance service is very effective; anti-social behaviour is addressed well; and the service provides very good value for money.

The Audit Commission's Lead Inspectors for the South West, Kieren Colgan, says, "PHP staff know exactly what their tenants want and have a tenacious focus on delivering it. The service they give provides very good value for money. There are very few social housing providers who cannot learn from the example they set." Click here for the full report Click here for PDF report